[Resolved]  Vodafone India — MNP Rejected due to outstanding payment - [protected]

Address:

New Delhi, Delhi

I opted for MNP from vodafone to airtel, as I have joined Airtel. On 20th I generated the code and filled up all the formalities with Airtel. On 22nd I paid an amount of 600Rs to vodafone as bill was not generated yet. On 29th I received a message from vodafone stating that we have received your porting request VD613292 date 29Apr15. We will validate your request and will revert on confirmation by 96hrs TAT from the time we received the request from MCH. - 11.26am 29th April'15 Then I checked my bill which was generated on 29th, there was 33Rs pending. For that I paid 200Rs at that very time to vodafone. 11:45am 29th April'15 Today i.e 2nd May 2015 at 12.25pm I received a message from vodafone stating that, Your porting request VD613292 date 29Apr15 has been rejected due to this post-paid subscriber has outstanding payments due. I tried talking to customer care, but they were of no help and they kept asking me to generate the code again and go through the formalities. So as they will reject my request again with some lame excuse. I have been getting continuous calls from vodafone asking me why do you want to port, even though I told them reason multiple times. I'll request you to please look into this, this type of pathetic service is not acceptable. Name: FAISAL MUAZZAM Mob:- [protected]