[Resolved]  Vodafone India — Mobile bill wrong after portability for the month which has been paid and wasting consumer time

Address:Mumbai City, Maharashtra, 208022

I had ported my number from voda to idea and it has been 2 months now. I am not able to understand how disorganised can be the management of a mnc Vodafone and lack of communication Among their employees unfortunately results in consumer headache...
1-i am aware of the fact that before porting to new connection one has to clear it's dues with the previous network provider and this was the reason due to which my portability was first declined by Vodafone...
Then I paid all the dues and again made a porting request ( dues were paid as per the balance told by Vodafone) and then my porting request was accepted...
2- after approx more than 2months o[censored]sing idea connection, one of the disorganised and consumer harassing company which thought pays for the corporate social responsibility but behaving like irresponsible mails me and tell my bill is pending and my idea connection will be discontinued if I don't pay the bill
3- I had paid the idea bill also and is feeling in helpless situation as my profession is managed by my number...
4- in case the problem is not solved I will be blowing this issue to trai & consumers court & local authority and will be demanding for the compensation of mental pressure and torture for discontuing my number

Siddharth chadha
M-+91-[protected]
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Jan 22, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Vodafone India Customer Care's response
Hi Siddharth,

Really sorry to hear about such an experience. One of our executives will call you. Be assured that your concern will be resolved at the earliest.

Regards,
Vodafone India
Complaint comments 

Comments

There is no response from Vodafone... which shows how far they are concern about their customer satisfaction...well defiantly I am going to disconnect all my friends family and relatives coda postpaid connections as well as recommend all my know to switch world's worst mobile network service provider voda
Vodafone India Customer Care's response, Dec 15, 2016
Verified Support
Hi Siddharth,

Sorry for the delay. We've coordinated with our team and they'll contact you with an update.

Regards,
Vodafone India

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