Vodafone India — Mobile post paid billing, without usage

RIJU BHATNAGAR

from Mumbai, Maharashtra

Address:	400094
Website:	VODAFONE

Vodafone post paid mobile no; [protected]; paid the bills for june 2016, july 2016, not using mobile since 4th may 2016, as left for us, and besides after talking with your customer care executive paid amount for safe custody of the nos for one year:as advised by shri siva, while chatting on line with dr. Ridhi bhatnagar, transaction on 09/07/2016, for rs 1493.86, was for billed payment,
Payment on 10/07/2016, for rs 793.50 for safe custody of number; mr hetal sarvaiya, service request no:[protected]; vodafone is still billing without usage of mobile no since 4th may should rather refund june & july payment for refund rs 1493.86 + rs 1493.86= rs 2, 987.72 at the earliest

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Vodafone India customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by RIJU BHATNAGAR Vodafone is continuing to send bills inspite o[censored]sage for August 2016, then Sept 2016 now Oct 2016. Why they can't sort out our request, we donot want any of their service even for safe custody, the way we are put under stress & agony

Oct 25, 2016

Updated by RIJU BHATNAGAR Vodaphone customer care executive talked when I called on [protected]; he only asked when I requested for Safe custody. Once I had made full payment on 09/07/2016, there was nothing due, still I paid Rs 793 on 10/07/2016 for safe custody. He informed that he will get the matter sorted out as no one is using this mobile or SIM since 4th May 2016. Rather we should get refund for what ever paid for june & july 2016