[Resolved] Vodafone India — MY BILLING ISSUE

BHARATH SEKARAN

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I AM BHARATH SEKARAN FROM CHENNAI REGION, MY VODAFONE MOBILE NUMBER IS [protected] AND MY CURRENT BILL NUMBER IS [protected] (BILLING PERIOD 25.09.14 TO 24.10.14). I AM ACTUALLY USING SMARTPHONE PREMIUM 500 PLAN, THIS MONTH VODAFONE HAS CHARGED ME RS 7410.87 AS MY CYCLE BILL IN WHICH YOU HAVE CHARGED ME RS 6, 071.80 AS MY USAGE CHARGES. WHEN I CHECKED WITH THE 198 CUSTOMER CARE VODAFONE EMPOLYEE SAID I HAVE CONSUMED 3G FOR RS 6, 071.80 WHICH I CANT DIGEST THAT( HOW CAN A MAN USE 3G FOR RS 6, 071.80). I DID NOT USE THIS SERVICE FOR RS 6, 071.80, IF YOU CHECK WITH MY PREVIOUS BILLS YOU CAN CALCULATE MY 3G USAGE. I DONT THINK THIS IS RIGHT ETHICK FROM VODAFONE. I CANT PAY FOR THE SERVICE WHICH I DIDNT REQUEST OR MAKE USE OF THAT. I NEED JUSTICE ON DEMAND AND I CANT AFFORD TO PAY RS 6, 071.80 AS MY 3G USAGE BILLS .PLEASE RESOLVE THIS ISSUE AT THE EARLIEST. I NEED A RIGHT USAGE BILL FROM VODAFONE. I NEED JUSTICE .

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Oct 29, 2014

Updated by BHARATH SEKARAN I am really frustrated, Vodafone started again. This evening they have activated call barring, I called 198 to report this the employee states that I have exceeded the credit limit of RS 5000. When there is an issue raised for over billing on the service how customer is liable to its effects. Before sorting out the existing issue Vodafone has started the call Barring issue. Vodafone is a frustrating NETWORK. I feel bad with this net work.