[Resolved] Vodafone India — New Corporate Connection: Activation Issue | |||
I have applied for a new corporate connection at[protected] but It is not activated till now. It is not first time. I have applied 3 times in a month but still I don't have a Connection. Case 1 (5 Oct-2014) - I applied to number portability idea to Vodafone for 2 numbers [protected] and [protected] - first oner is ported but not second one. Waited for 15 days but not ported. Case 2 (14 Oct 2014) - I applied for new postpaid connection, I submitted all required document to Vodafone agent, He gives me a new sim-card for mob no [protected]. Waited for 10 days but not activated (Customer care told me that It is prepaid sim card registered for another person) Case 3 (27 Oct 2014) - Again I applied for connection submitted all document. I got a sim-card for number [protected]. Now it has been 4 days but still not activated. I called customer car more than 20 times in single month, but problem not resolved. Customer care executive are really too bad.. Some time they hold the call for 30-40 minutes.Customer care gives me request Id after my complaint, when I call again to know the status other member told me that no request submitted with that request Id. Now problem is I have one active Vodafone postpaid number ([protected]) number but waiting for another one. Without second sim-card I don't have any use of first one. Was this information helpful? | |||
Dec 15, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Nov 07, 2014 Vodafone India Customer Care's response Hello prashant726, Kindly share a suitable time between 9 AM and 6 PM to contact you as we could not get through when we called on your number 9****4***9 at 6:50 PM yesterday. Regards, Vodafone India | |||
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