[Resolved] Vodafone India — No Help From Customer Care
J
jay8291
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
My name is Mahesh. Number - [protected].
I recently recharged with a SMS pack For Sneding SMSes to customers.
But When i tried to send the sms it showed sent from me but never reached the customers. i tried sending to my other number then also failed.
only small messeges like hii, hello, how r u are getting delivered. but not the big ones.
after contacting customer care, i got a reply like its your problem not ours.
The receiving problem can be in one customers numbers. Not to the 1000s of all.
But still not a proper answer i received from Customer Care.
I would like the customer care executive to respond in a sincere manner not a abusive language.
Thank You.
Contact - [protected] / [protected]
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Aug 14, 2020
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
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