[Resolved]  Vodafone India — not able to my no in australia

Address:

Kota, Rajasthan

Sir, i am a vodafone prepaid customer since 3 yrs. My no is [protected]. Reacently i went to Australia and wished to use same no in australia for that i talked to vodafone customer care and they told me that it is pre activated, i confirmed thrice becoz representative seems confused. I also recharged a Rs 673 /- plan to reduce my international roaming charges. But when i reached Australia my iPhone 4s show "SOS" instead of any signal from any service provider. i registered my complain in india through my brother, but nothing happened and it seems no one knows about international roaming and they are treating my problem as there first experience. I recharged my phone with Rs 4000 /- to use. Amount is not as important to me as my number. I must also mention that i also tried to explain my problem to vodafone Australia but shocked by their indifferent attitude, they simply said to me to talk vodafone india from Australia. Whole episode consumed a lot of time but all in vain. I request this consumer forum to help me to get justice and ensure that such problems are not repeated. Akhilesh kanther A 401 Aashirwad Vaibhav Indra Vihar, KOTA -324005 Rajathan, india Mob: [protected]