[Resolved]  Vodafone India — Not comunicating with the customers reg;

Address:Chitradurga, Karnataka

Dear Sir,

this is yuvaraj Nadendla calling from Chitradurga, Karnataka, Sir this call is regarding about late reaction for the customers who will call to your call center, if we call 198 its a mandatory to wait for minimum 6-8 min(Y), nobody will interact with the customer,

2)your people don't have the knowledge to communicate for the customers what they want simply they will bypass their calls to others,

3)my number is [protected] & I am a post paid user everything will be monitored, I am quieting VODAFONE with sad memories, but legally i am claiming the case against this issue, please get ready for the discussions on the board at the earliest.

LAST BUT NOT NOT LEAST:::::::::

IF YOU DONT TAKE CARE FOR YOUR CUSTOMER SOMEBODY WILL
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Jan 13, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 28, 2014
Vodafone India Customer Care's response
Hello Nadendla Yuvaraj,

As conveyed on call at 16:14 PM one of our executives will call you after 5:30 PM.

Regards,
Vodafone.
Verified Support
May 29, 2014
Vodafone India Customer Care's response
Hello Nadendla Yuvaraj,

We understand the inconvenience caused and truly regret the same. We have made a note of your feedback and have shared it with the concerned team. Thanks for your time on call. The service registration number for your reference is [protected].

Regards,
Vodafone
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