Vodafone India — online recharge unsuccessful

Address:New Delhi, Delhi

Online recharge was done for mobile number[protected]Delhi NCR Vodafone). An amount of INR 250 was deducted from my HDFC account but recharge was unsuccessful. Its almost a week now but no reversal of INR 250 has been received into my account which implies that the fault is from Vodafone. This level of service cant be tolerated at any level and it should be rectified as soon as possible. Need to either block/remove the online website for recharge if not functioning properly. Please take appropriate action immediately so as to avoid duping other customers. Saurabh
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Vodafone India customer support has been notified about the posted complaint.
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Hi Saurabh,

Your number was switched off when we called yesterday hence request you to share an alternate contact number along with the best time between 9 AM to 6 PM from Monday to Saturday.

Regards,
Vodafone India
Hi Saurabh,

Your number was switched off when we called hence we'll get back with more information.

Regards,
Vodafone India

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