Vodafone India — Pack activation without request

Harsh Tarkar

Address:

Udupi, Karnataka

A certain glamour zone pack has been activated without me asking for/sending a request for activation of the same. On deactivation of the service twice, in which I have lost rs 35/- and rs 90/- respectively, I'm quite surprised with the theft with which your company operates, in broad daylight! I have neither subscribed for any vaule added services and would not want to for the same. Stop automatic activation of services without any prior notice of the same. Terribly disappointed with your unprofessionalism. Seriously thinking of changing my network provider. A disappointed customer

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Comments

ramki89

from Bengaluru, Karnataka

Had the same experience with these Glamour packs.Rs.90 deducted for no reason. Customer care says that i clicked on some ad while browsing and it can't be refunded.This is so absurd.On top of that, they don't have any details on which ad i clicked and from which website.No confirmation request before deducting money . Other customer care support guy went on to add that it is a third party service and vodafone has no control over it. If thats true why would money be deducted from my Vodafone balance .Never expected vodafone to play such cheap tricks.Shame on u Vodafone for stooping so low to make some cheap money