[Resolved]  Vodafone India — Pathetic, misguiding and harassing service from Vodafone

Address:

New Delhi, Delhi

I got a message nearly more than two weeks ago that I need to submit documents, otherwise, services would be barred on my number. The very next day, I went to Vodafone Store at Dwarka Sector 12, New Delhi, and submitted my documents there. The lady who handled my case there, and one guy said that my case would be resolved within 72 hours... and.. I need to revisit the store after that period, so that I might be provided with the duplicate sim. On 24 May (after nearly a week), I reached there.. the lady referred me to that guy.. who referred me to some other guy. The new guy and the previous one this time said to me... I need not get a new replacement sim, as the older one would become functional on that day only. The gave me their word that my services would get activated withing 2 hours. When it became too late... I calld the customer care... and filed a complain on 24th at aroung 8:30 pm. The complain number is: [protected] The Cust. Care told me that by 27th (48 hours) my issues would be resolved. on 27.. i got a call. I received it.. then they dropped. I called back.. wasted my money.. no one received. Customer care said that u wd again receive 2 more calls (when... no one knows). TAT is over. my problem still persists. Vodafone (Store od dwarka sec 12, and Customer care) have provided me with pathethic service, misguided me which led to wastage of my money. I am waiting for two more days.. then i am going to visiot them via consumer court.