Vodafone India — Poor Customer service

Address:

Kolkata, West Bengal

I am stunned to discover that after visiting to Vodafone office and mailing them so many times still there is no respond. I have spent 3 hours at Vodafone store(Parkstreet) and 2 hours again when my friend visited the office for same issue. The documents was submitted on 31st of Jan 2015 and i was informed that it will be activated/port within 7-8 days but it did not, later when my friend visited Vodafone office for the same issue he was informed it will be activated within 14- 15 days but its been 28 days and my number is not yet port. I'm really amazed to see that Vodafone being a very good network service provider with so poor customer service. If Vodafone people cannot port the number into their network then do let us know as I've also given my alternative number too. I have contacted the customer care line and i was been informed that there is no such information regarding this number. I tried to contact to Mr. Gunjan Agarwal (Nodal Officer as mentioned in your website) on +[protected] but his number was switched off/not reachable and many times he dint receive the call, later i also mailed to appellate authority and also called them but still there is no response. I am not understanding what is going on. Was I spotted like a terrorist in the verification? Because there is still no verification call. I am really Helpless. It is very easy to get another SIM but they do not understand how many relations I loose if I discard this number. I submitted my documents to their network TRUSTING Vodafone and done all the formalities which their executive told. I never thought Vodafone to be so careless and discarded me like a garbage and treating me as a most undervalue person in this world. I work in Bangalore and they have asked me not to leave the state as for porting they need a home network, now their delay is occurring me a great loss. Will the Vodafone compensate me for that? I beg them to consider how they treat their customers and *reward* us for our loyalty rather then punish us!