Vodafone India — poor signals and more charges | |||
Dear Sir, my mobile number : [protected] i was using Airtel and switched to Vodafone network.( i just came to know the Vodafone Signals are not there at my apartment). after taking Vodafone there was no signal in my mobile. previously atleast i was getting signal but the voice quality was not good. I have raised multiple complaints regarding Signals issue. Complaint ref#[protected] (created on 1st Apr 2015). but it was closed by Vodafone care without my confirmation. again i have raised another complaint on 4th Apr 2015 Ref#[protected] but i dont have any resolution. please note that the calls are getting disconnected with in sec for ex: 2-3 sec also . but it was charged as 1 min. i see the bill is generated with 480/- RS though i was not able to continue making calls. This is not acceptable, without speacking 60 sec you are charging as per 1 min basis. first you network signal quality is very poor and calls are getting disconnecetd in sec ( eg: 2-3 sec also sometimes). i went through the bill it is showing you have charged per min basis seems to be though the calls are disconnecetd in sec because of your poor quality of signals, i cant make any calls during 8PM to 9 AM if i am at house. kindly let me know your feedback because the same happening for many people in my apartment. Thanks, Jagadesh Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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