[Resolved]  Vodafone India — Postpaid connection (mobile) inflated bill

Address:Mumbai City, Maharashtra, 400055
Website:www.vodafone.in

We were on a INTL and for safety we activated for emergency only. Upon return to India we found out that our connection ( Relationship No.[protected] was charged for MMS that we did not make ! Bill of 10379.80 INR. Complaint[protected] was registered at their call centre. Tweets & Emails not responded to. Please help.
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Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2015
Vodafone India Customer Care's response
HI Faziladsouza786,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Prznfl

Regards,
Vodafone India
Complaint comments 

Comments

We have been sending mailing To Vodafone to look into the depth of the inflated bill since 6th Sept but they don't seem to go into the depth of the issue explained but just look at the bill and state you have used the services and make payments. Inspite of escalating there is no ownership to resolve the matter.No one goes to the what has happen due to Vodafone system error and cheat customer.
Vodafone is poor services. .. They have even activated a USA pack without my consent or confirmation and this I have a written communication of this pack been activated. Again after charging an inflated bill for their system error they have activated another pack. This is how they cheat n over charge the customers. .. STOP CHEATING AND HARRESING CUSTOMER. Be a genuine service provider or you will loose customers

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