[Resolved] Vodafone India — Postpaid connection (mobile) inflated bill | |||||
We were on a INTL and for safety we activated for emergency only. Upon return to India we found out that our connection ( Relationship No.[protected] was charged for MMS that we did not make ! Bill of 10379.80 INR. Complaint[protected] was registered at their call centre. Tweets & Emails not responded to. Please help. Was this information helpful? | |||||
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint. Verified Support Oct 20, 2015 Vodafone India Customer Care's response HI Faziladsouza786, Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Prznfl Regards, Vodafone India | |||||
2 Comments | |||||
Comments
We have been sending mailing To Vodafone to look into the depth of the inflated bill since 6th Sept but they don't seem to go into the depth of the issue explained but just look at the bill and state you have used the services and make payments. Inspite of escalating there is no ownership to resolve the matter.No one goes to the what has happen due to Vodafone system error and cheat customer.
Reply
Vodafone is poor services. .. They have even activated a USA pack without my consent or confirmation and this I have a written communication of this pack been activated. Again after charging an inflated bill for their system error they have activated another pack. This is how they cheat n over charge the customers. .. STOP CHEATING AND HARRESING CUSTOMER. Be a genuine service provider or you will loose customers
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