[Resolved]  Vodafone India — Postpaid nunber - [protected] ( Joy Das )

Address:Kamrup Metropolitan, Assam
Website:www.vodafone.in

Dear Concerns I would like to draw your attention towards my Vodafone postpaid plan bearing number - [protected]. I am availing the services of Vodafone number since 2009 to till date, but from last six month i m facing huge problem in voice calls and data usages. I have logged end number of complains to vodafone call center, mini store and nodal desk Guwahati to resolve the issue and fix out a solution. unfortunately each and every time i receive calls enquiring about my problems and after explain all the issue / query it remain same. Only persons assign to me keep changes with a fake commitment that the issue / problem would be resolve within one week or after 10 days and this has been happening through out last six months. My voice call and data usages get suspended and block. I need to call atleast 2 / 3 persons to reopen / unbarred my number. i m continuously interacting with Customer care / Operation team / Technical team and Relationship Manager for solution but it seems they are least bother what i have been facing and struggling. I work in a corporate company and i need to cater / travel 3 states in North East - Assam, Meghalaya and Arunachal Pradesh and there are two/ three instances where my line had been suspended while i was travelling. i had face huge problem as i don't have any alternate number to contact any other person in that tough time. Requesting you to look into the matter at the earliest and urgently. I need help and support from your end, m helpless whom to contact and how do i get justice !!! Thanks & Regards Joy Das Mob: +91 [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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Hi Joy,

Kindly share an alternate number in our inbox & the best time to contact you. We were unable to speak with you when we called your number.

Regards,
Vodafone India

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