Vodafone India — Prepaid changing to Postpaid connection

Address:Palakkad, Kerala

Hi last week(19th January 2015) i have visited a vodaphone mini store at Chittur, Palakkad District, Kerala State, India. And I ask to the mini store executive to change my prepaid connection to post paid connection. After the selection of post paid plan I have submit all the require documents.4 days back my pre paid connection canceled.And the result is NO CONNECTION ( Not working Prepaid and Post paid). What is this? And I would like to know how many days required to change A prepaid connection to Post paid.Very very poor service.
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