[Resolved]  Vodafone India — Rate cutter issue from vodafone

Address:Chennai, Tamil Nadu, 624803
Website:www.vodafone.in/help-support/vodafone-offices-chennai

Dear sir,
I was activated my sim card from aircel network port to vodafone network portal at 03.02.2016.
I have received a confirmation sms from vodafone care that is.
(Dear customer you have activated tariff benefit successfully!! Enjoy local v2v calls @10 paise/min, local v2m & std [protected]@30p/min for 180 days. Daily 1st [protected]@75p/min.)
But my tariff offer closed in 3 months, there is no confirmation sms not received from vodafone side.
I have tried many times to customer care, but they are not responding me.
I am very much worried from vodafone customer care handling mentally i am very much affected from vodafone customer care.
I need full clarification from vodafone, there is any confirmation sms will not received from me then how to cut my rate cutter offer.
Yesterday i called vodafone customer care, they told it is a technical issue from vodafone side, you are eligible for 180 days tariff offer, this offer valid to sep 2016 and then i raised a complaint for this issue.
After 24 hours i have received a sms from vodafone, that is (Your complaint has been resolved)
But still now this issue not resolved, again i called vodafone customer care,
They not responding me.
For your reference i have attached screen shot of the confirmation sms tariff offer and mobile number.
Pls consider my complaint against vodafone customer care and resolve my problem.
Regards,
S. Vignesh.


Mobile number : [protected],
Complaint number :[protected]
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May 10, 2016
Complaint marked as Resolved 
E-mail ID : [email protected] phone number : 9659242823
Vodafone India customer support has been notified about the posted complaint.
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