Vodafone India — RE: Your Vodafone E-Bill for Account No :14950676 Excess amount consecutive second time | |||
I received my bill as Rs.2546.19 while I recently paid Rs.1000 on 28th jan . Also I have seen extra charges of Rs. 262 in this bill for 0 kb download which is not acceptable at all. Please correct the bill . Also I have been charged late payment charges as Rs. 100 and I shall tell you that I had a series of discussion with your teams regarding my previous Bill discrepancy and I was very disappointed with your service as everytime some new member used to communicate and was unable to understand our problem so I am not willing to pay Rs. 100 along with Rs. 262. Please correct the bill and send back the actual amount to pay so that I can pay the rest amount and cancel the Vodafone connection Your service is extremely dissatisfactory in terms of customer service and customer satisfaction and I will make sure to update this to my Corporate team. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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