[Resolved]  Vodafone India — Refusing cancellation of number

Address:	Chennai, Tamil Nadu
Website:	vodafone

Ranjitkrishnan.[protected]@vodafone.com This mail does not work so we do not know who to approach. This is with reference to cancellation request of a mobile number I had done on line in the beginning of August. Name: Arvind Gopalan Phone number: [protected] with S. code 55368280 I answered every question on the online form and finally was given to understand that I will get a final bill with a closure statement within a week. I was given to understand that I should pay it after that. After my online request, a person from your office called and asked the same questions and he also confirmed that a physical bill would be finally sent to me. But now suddenly you send a bill with an additional amount and also try to throw legal proceedings scare at us as though we refused to pay the bill or something. Here I would like to say that it is you people who are refusing to close the number even after I have requested that it be done as the person was not going to be here. I dont see how it is going to help you if you keep forcing us to make payments when we want to close it and also when we are not using the number at all? If you do not take online requests seriously why even you bother to have a system like that. I hope atleast now something will be done about it.