Vodafone India — Regarding overwriting of my rs.46 net pack

Address:

Lucknow, Uttar Pradesh

Hello sir,
I am somil pandey (advocate)with mobile no.[protected] recharged my number with net pack(rs.46, data 175 mb) on 30th january.I got a notification regarding some update which required 300+ mb of data. So I again recharged it with a net pack of 147 i.e 500 mb the final available data balance was only 500 mb.my previous net pack was overwritten and I lost the complete 175 mb of data without even using it n I suffered a loss of 46 rupees.
I would request u gentlemen to look into the matter n make sure that the same should be refunded as soon as possible.I communicated the same to ur customer care but no satisfying reply was given.i demanded the customer care guy to hook me up with someone senior so that I discuss the same with him but he refused to transfer my call.
If it is ur policy that the previous net pack is overwritten on recharge with a greater net pack I would suggest u to review it cause it is completely unjustified.please look into the matter expeditiously n kindly come upup with a solution that would undo my monetary as well as loss of faith that i have in Vodafone service.
Thank you