[Resolved]  Vodafone India — requested to migrate from post paid to prepaid

Address:

Bangalore, Karnataka

Hi MY mobile number is [protected] in Bangalore, i am having post paid connection and i am geting more bill, so i requested to covert it to prepaid connection. they told me to visit the vodafone store there they told me that to grt the facility i has to visit the vodafone store on billing date 25 th of the month, On 25 th i visited the store again they told i has to visit the store on 26 th because bill will get generated on 26 th, once again i visited 26 th that day told i has to visit the store on 22nd of the month before the billing date, like this vodafone people are misguiding and cheating the people. Clearly they will not tell what is the correct procedure to get the facility. This has happened many times, i have taken leaves to visit the store by this i have lost the money and also i have taken the money for interest to pay the bill here also i have lost the money. In the add they will show we are happy to help you, but these people are happy to cheat people. They will tell us send the mail to costomer care, there will not be any reply for the mail.iam unhappy with the vodaphone service. So i am requesting you to convert my connection to prepaid as i am unable to pay the bill which is generated by the vodaphone. Regards Shetty.