Vodafone India — Reversal of excess amount | |||||
Hi, I am a customer of Vodafone India, and am using their service since last two years. My bill was pending and since i was not able to go the vodafone shop, i decided to pay it online with my credit card. while doing the payment...instead of Rs. one thousand i accidentally paid Rs. 10000. ( One Zero Extra). After contacting their customer care they are saying that they wont be refunding the amount but will adjust it in your usage. This way it will take almost three years to get the money as compared to my monthly bill. I had dont the payment through mastercard on 24th nov 2015. my mobile number with vodafone is for which the bill was paid. [protected] Pune Maharashtra Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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