Vodafone India — Service issue | |||
Dear Vodafone. My name is Ajay. My complaint is with my Delhi number [protected] / [protected] & complaint No.is [protected] / [protected]. My present alternate contact number is [protected].Since 3 Months I am facing the network issue in my local area (Gandhi Nagar) & so I am not able the OG/IC call without any disturbance. Therefone I am any complaint to vodafone customer care & Vodafone store but did not get the resolution from your side.so hopeless I was gone to Vodafone store which located in Krishna nagar & explain the entrie issue but they did not given the issue resolve SLA Time & did not waive the bill for non.usege period. They advised me to do some procedure for getting back the signal and we cannot provide the waiver & she suggest me if issue is so long so you have to cancel the Number. finally Said that they can't do anything . Next day I confirm the procedure . they told me that retention team will call you within 24 hour but till date I am not getting any call from retention team So till for this month, won't Vodafone take any action? This is not good for a telecom giant towards its... Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Please call our customer care helpline no 140. They will help you properly.
Reply
Hello Ajay,
We did not get any response when we called your number hence request you to specify a suitable time between 9 AM to 6 PM from Monday to Saturday when we can speak to you. http://bit.ly/1dmrFpy
Regards,
Vodafone India
We did not get any response when we called your number hence request you to specify a suitable time between 9 AM to 6 PM from Monday to Saturday when we can speak to you. http://bit.ly/1dmrFpy
Regards,
Vodafone India
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