Vodafone India — Social book activated and money deducted from balance without my consent
N
Neelasha
from Ahmedabad, Gujarat
Address:
Gandhinagar, Gujarat, 382007
Social book value added service was activated in my number without my consent and rs 90 was deducted from my balance, when i contacted the customer service they mentioned it was activated since 2015 though i had not received any sms regarding that, and that rs. 90 was being deducted from my balance on a monthly basis. I did not recieve any sms regarding that deduction explicitly. I was told this service is activated after confirmation from customer but i'm very sure i have never opted for such a service, in fact this is the first time i'm hearing that such a service is available. Kindly take strict action against this.
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