Vodafone India — sudden unexpected deduction from my mobile [protected] | |||
On 01/7/15 at 12:15 hrs. Rs.90.00 was deducted from my above mobile no.without any prior notice or information nor I a had any request to activate anything . I got surprised to see that a message came to my mobile a few minutes latter that I had requested to activate vodafone"s SOCIAL BOOK which again killed my sleep on that night. I tried to contact custmer care no 111, 199, 198 etcetc.. but I couldnot connect them. I assure you with garantee that i never requested vodafone to activate SOCIAL HOME. In fact I donot know what is it and never heard about it. Vodafone have the previous history o[censored]nauthorised deduction twice in last two month which they didnot refunded yet. In one case they assured me to refund in the second case their customer care representative failed to respond properly, instead behaved arrogantly. please arrange to refund and also give them a lesson.After that that I will surrender the sim Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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+91 22 7171 5000 (HQ)
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We were not able to reach you when we called your number yesterday hence request you to share with us the best time between 9 AM to 6 PM from Monday to Saturday when we can speak to you.
Regards,
Vodafone India.