Vodafone India — Surprise 'Value Added Service' charges, d2c mazaa 149, d2c mydala 99, p sf tinytvw w 77 | |||
I got charged Rs. 478 for Surprise 'Value Added Services' I am well educated about how mobile works. I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names. Executives couldnt explain what I was charged for. Details are as follows: d2c_mazaa_149 d2c mazaa 149 - Charges Rs. 149 sf_tinytvw_w_77 Rs. 77 d2c_mydala_99 Rs.99 p_sf_tinytvw_w_77 Rs.77 p_sf_tinytvw_w_77 Rs. 77 Tried to complain by calling care, but Executives put call on waiting for more than 30 min two times before I disconnected. When asked to talk with seniors, the call was again put on hold. Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 11 Comments | |||
Comments
This worst thing happened to me as well. Charged 486 as VAS in my monthly bill. Planning to do portability.
Same thing is happening with me since last 6 to 8 months, fed up paying unnecessary charges without any download.
Neither Vodafone is accepting the mistake nor does it agree to revoke, moreover they dont even disable this feature of me.
When asked them how do I stop such charges to apply me they dont answer or simply say its not in our hands.
Sunil - [protected]
Neither Vodafone is accepting the mistake nor does it agree to revoke, moreover they dont even disable this feature of me.
When asked them how do I stop such charges to apply me they dont answer or simply say its not in our hands.
Sunil - [protected]
I have been receiving Vodafone bills since last 4 months in which very surprising charges are levied in the this month I.e. April 2015 bill have been Charged for the following
d2c_mazaa_149 d2c mazaa 149 - Charges Rs. 149 sf_tinytvw_w_77 Rs. 77 d2c_mobilart_75 Rs.75
Last time tried to complain by calling care, but Executives did not explain or satisfies me for the same and provide details as mentioned in the bill and not more that.
d2c_mazaa_149 d2c mazaa 149 - Charges Rs. 149 sf_tinytvw_w_77 Rs. 77 d2c_mobilart_75 Rs.75
Last time tried to complain by calling care, but Executives did not explain or satisfies me for the same and provide details as mentioned in the bill and not more that.
Same thing is happening with me since last 6 to 8 months, fed up paying unnecessary charges without any download.
Neither Vodafone is accepting the mistake nor does it agree to revoke, moreover they dont even disable this feature of me.
When asked them how do I stop such charges to apply me they dont answer or simply say its not in our hands.
This is happened May-2015. Really very bad. Now I am porting from Vodafone to some other network.
Neither Vodafone is accepting the mistake nor does it agree to revoke, moreover they dont even disable this feature of me.
When asked them how do I stop such charges to apply me they dont answer or simply say its not in our hands.
This is happened May-2015. Really very bad. Now I am porting from Vodafone to some other network.
What the hell is this.
I am also being charged for some d2c_mazaa 149. I am not having any maza and they are charging this like hell. In my april 2015 bill as this is my first bill they are cherging this. Please sort out this issue.
I am also being charged for some d2c_mazaa 149. I am not having any maza and they are charging this like hell. In my april 2015 bill as this is my first bill they are cherging this. Please sort out this issue.
Hi,
I am also having the same issue. I am being charged for the same thing without even subscribing for it. My number is [protected].
Regards,
Prashant
I am also having the same issue. I am being charged for the same thing without even subscribing for it. My number is [protected].
Regards,
Prashant
Hi, these billed me too.
When asked they said I have downloaded the following d2c_mazaa_149 d2c mazaa 149 - Charges Rs. 149. I am using Internet for a long time now and made them understand that this is wrongly billed.
First they tried convincing me that vodafone will not bill you wrong, then after wasting my time for 20 mins, I had the vodafone guy agree to waive of the 149/- wrongly charged in the bill...
Good that we have portability now... can somebody tell me who provides good service... airtel, idea, docomo, bsnl...
When asked they said I have downloaded the following d2c_mazaa_149 d2c mazaa 149 - Charges Rs. 149. I am using Internet for a long time now and made them understand that this is wrongly billed.
First they tried convincing me that vodafone will not bill you wrong, then after wasting my time for 20 mins, I had the vodafone guy agree to waive of the 149/- wrongly charged in the bill...
Good that we have portability now... can somebody tell me who provides good service... airtel, idea, docomo, bsnl...
What the hell is this.
I am also having the same issue. I am being charged for the same thing without even subscribing for it.
Regards,
Pradip
I am also having the same issue. I am being charged for the same thing without even subscribing for it.
Regards,
Pradip
Hi,
I am also charged for 77 as "VAS downloads" in this month bill. Why it is only happening with Vodafone. Even I don't know this "sf_tinytvw_w_77". What is it related to? This is my third month bill, in the second month bill i was charged for RS.. 248 and now RS. 77. I haven't paid last month and I will not pay this month also. Please sort it out before my due date, otherwise i will take a decision.
Regards
Sundar
[protected]
I am also charged for 77 as "VAS downloads" in this month bill. Why it is only happening with Vodafone. Even I don't know this "sf_tinytvw_w_77". What is it related to? This is my third month bill, in the second month bill i was charged for RS.. 248 and now RS. 77. I haven't paid last month and I will not pay this month also. Please sort it out before my due date, otherwise i will take a decision.
Regards
Sundar
[protected]
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