Vodafone India — unauthorized deduction of Rs.195.00 from [protected] prepaid account.

Address:

Kottayam, Kerala

Sir, Rs.195.00 was deducted from the prepaid account of [protected] on 04.08.2014. Matter was taken up by the distributor itself with your firm but is yet to give a reply. I am a senior citizen and do keep sufficient balance in my account to meet any emergency. Presently there is no balance in my account for the last few days as you have the whole amount of Rs.195.00. I have sent few messages to you but has not received any reply. I want the amount to be refunded to my account immediately as the same was deducted with out my knowledge.