[Resolved]  Vodafone India — Unethical way of charges for vas services

Address:Chennai, Tamil Nadu, 603103
Website:vodafone.in

I have recently ported from bsnl to vodafone last week.i have been promised of best network and 1.5 gb internet and 500 mins call and 135 sms for rs 399 plan.When i started using it i was facing frequent network unavailable issues.i am not able to call anyone or receive any calls frequently.Today i came to know that i was charged 270 rs for VAS SERVICES which were activated without my consent.Please help me in getting the amount refund
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Vodafone India Customer Care's response
Hi Chaithanya Byrapu,

One of our executives will call you. Be assured that your concern will be resolved at the earliest.

Regards,
Vodafone India
Verified Support
Dec 07, 2016
Vodafone India Customer Care's response
Hi Chaithanya Byrapu,

Please don't worry. We will resolve the problem at the earliest.

Regards,
Vodafone India
Complaint comments 

Comments

Respected sir,
Customer care executive has misbehaved with girl during televerification at night... Your executive asked such a non sense questions and also forced to say good night.. Would you able to take any action??

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information