[Resolved] Vodafone India — Unfair charges | |||
I have been charged Rs. 196 for chargeable downloading for something that Vodafone customer care informs me as WapVill, which after research i find out is a website WapVilla.com for downloading wallpapers etc. I have never heard of this website before and have never accessed it for anything. I also realize that other voda customers have faced similar problems. I request Vodafone to resolve this asap and release me of paying those unreasoable charges because eveen customer care does not have details for this. I am a Voda user for over 5 years and it is disappointing to face such problems and I wouldn't want to switch after this long term relationship. Was this information helpful? | |||
Dec 20, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Oct 01, 2014 Vodafone India Customer Care's response Hi SanchitGoel, Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1ppVkO4 Regards, Vodafone India | |||
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