[Resolved]  Vodafone India — Vodafone and hello1_tvallsouth_ doing fraud

Dear Vodafone team, My mobile number is [protected] I could see current
month DEC 2014 . I have been charges for Rs.99 hello1_tvallsouth_, this month fake downloads .Only Vodafone team and
God can say what are these charges for.I wonder what’s this strategy of
making money from customers.
I was using past 1 years Vodafone connection and i am a HR manager one
Reputed Telecon company . I am not a fool and more over i dont have time
to do stupid downloads .
When I called up Customer care, they didn’t give any proper explanation on it.
This is ridiculous. Please Revarse the money Rs. 99..

(27/12/14-16:20:34hello1_tvallsouth_0:0099)

Regards KISHOR [protected]
|

Same for me

Saying i have downloaded followings -

Downloads
07/11/14-10:27:33 hello1_tvallsouth_ 0:00 9 9 46
07/11/14-10:29:42 d2c_shotformats_ti 0:00 9 9 46
26/11/14-00:11:04 videos_sbits_3 0:00 9 9

They do not have any explanation about download. I have checked in google there are lot of complaint for same downloads.
Vodaphone is cheating customers..


Thanks
Tej Dixit

I have too been charged for the same Rs.99 and I have never used the said site or visited it. My Contact no. Is [protected]


Harshad Kanchan

I have too same issue, vodafone guys charging more for every month, i was reached customer care and vodafone store, i was raise 10 times compaints on this, they are not responded .

What can i do ? I loss my money around 200 RS in 3 months .

I seeing only one way to change network .

I too been charged for the same. When I call the customer care, they said I have downloaded some thing called 'hello 1_tvailsouth_' which I don't have any clue ...

Dear Vodafone,

Same problem I have faced and have been charged with 297 rs(details below). Please provide justification for this

vodafone has charge me 99 rs for HELLO1_TVALLSOUTH which i never downloaded we have to do something about this nexus between vodafone and HELLO1_TVALLSOUTH. Also they have charged 198 rs for other two downloads as well which I never did. Also I called their customer centre to ask for details but they are saying they don’t have any. so this is seriosuly not a happy customer experience

Regards
Mukesh
[protected]

Hello,

My cell no is [protected] (Delhi/NCR) and I have been charged INR 297+ service tax for downloads in bill for period 20/12/2014 to 19/01/2015 which I never used below sites or apps. Even I don’t know what kind of services are these.

21/12/2014 13:43:23 hello1_tvallsouth_ Rs. 99
21/12/2014 13:50:22 d2c_salparni_looka Rs. 99
21/12/2014 13:53:04 d2c_vceservice_gom Rs. 99

I called Vodafone customer service and customer care agent said you clicked on sites that why it has been charged and Vodafone is not going to refund you and he dropped the call. This is not acceptable at all.

I did a survey and it was surprise to know that there many users are being charged for similar fake services and they don’t know about it.

Is there anyway to correct my bill from Vodafone?

Thanks,
Bhola Singh

The same happened with me, there is a fake charges of Rs.108 against hello1_tvallsouth_. Customer care couldn't give proper explanation other than arguing that the charge is valid, whereas I know that they are cheating with me as I never downloaded any such thing. Vodafone is cheating with their customer and on top of that now a days their 3g service is worse than anything, they have no solution yet, I will change my service provider as vodafone is not trustworthy now a days.

Hello,

My number is [protected] from Bangalore Karnataka. I have the issue. Enclosed is the snapshot of the charges. I am not sure if this issue is being caused because Vodafone is taking 3G service from Airtel.

Regards,


Shalom