[Resolved]  Vodafone India — Vodafone Cheating

Address:

Kolkata, West Bengal

Hello Vodafone KolkataThis is to let you guys know that Vodafone was supposed to give me back a talk time of Rs 673 which was an international roaming promo that they didn't activate. On 16th Oct, they wrote to me (Case ID: [protected]) that I will receive the full amount as refund.[protected][protected][protected][protected][protected][protected][protec...⇄ we wish to confirm that we are arranging for a talk time adjustment of Rs.673 in lieu of activation of roaming promo and the same will be credited to your account within 17/10/14.Rituparna Banerjee[protected][protected][protected][protected][protected][protected][prote...⇄ they have written to me that they have given a 3G data benefit on Rs 673 which is absolutely false.[protected][protected][protected][protected][protected][protected][protect...⇄ would like to inform that you had already received a 3G data benefit on Rs 673.Hence we are not able to provide the amount .We would also like to inform that on behalf of Rs 675 we had given the benefit of Rs 251 3g data valid till 15/11/14. The service registration number assigned for your correspondence is [protected].Komal Jaiswal[protected][protected][protected][protected][protected][protected][protec...⇄ 17th Oct after landing in India I activated 1Gb, 3G data for Rs 251. This was paid from my pre-paid balance. I would request senior Vodafone officials to look into this issue. Hoping for a resolution. RegardsNiloy Naha[protected] On Thursday, 16 October 2014, <vodafonecare.[protected]@vodafone.com> wrote: Dear Mr. Naha, This has reference to your email dated 15/10/14 regarding activation of international roaming for your Vodafone mobile number [protected]. We sincerely regret the typographical error. We would like to confirm that the international roaming services for the mentioned number has been activated w.e.f 14/10/14 on the basis of you request. Please be informed that the benefit of the roaming promo @Rs.673 for a validity 10 days can only be received by sending an SMS ACT<>IR1 to 144(toll-free). Hence, we wish to confirm that we are arranging for a talk time adjustment of Rs.673 in lieu of activation of roaming promo and the same will be credited to your account within 17/10/14. The service registration number assigned for this correspondence is [protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help Rituparna Banerjee Vodafone Care For Enquiries: 111 or +91-[protected] (chargeable at 50p/3min for agent access)For Complaints / Requests: 198 (toll free)Fax number: +91-([protected])E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in