Vodafone India — Vodafone Chennai abusive behaviour

Address:

600034

Hi Sir,

In March 2016 I came to India from Germany for 3 weeks vacation. I have activated 5gb internet pack of 700 rs & a roaming pack of 75 rs through my vodafone app for my corporate postpaid sim. On march 27th i went back to germany. march month bill i got 1500 and i have paid it. in april month bill i got some 3000 which had 1800 as international roaming charges and 2 packs data & roaming still showing in my bill. The same happened in may bill. I have sent many mails to corp care but finally they gave only 300 waiver. There is no explanation on why they didnt send any reminder/notice about my internet pack renewing after march.

Now vodafone chennai goons are calling my friends and torturing. I have called the given contact number many times and every time they behave very badly. Simply they are saying i am in abroad and earning more money and why cant i pay 7000, its a simple amount for me like this ... even lady consultants saying the same. Finally my friend gave my wife's no who is in india with 5months kid. They have called 20 times in 5mins. When my wife said the kid is crying, call me tomorrow, even though those goons did not listen, simply asking to pay the money.

I have got 2 legal notice mails in my mail, i told them i will come to india in October and will check with you. But they did not even listening then I said as you sent legal mails already proceed legally. they are not answering this and saying I have to pay the money in 30mins... I spoke to them in call from germany standing out of my office for more than 1hr in mid summer here. Got severe headache but those people did not care even other than asking the money money

If my complaint is going to be registered then please help me