[Resolved]  Vodafone India — Vodafone deducted Rs 99 for 2 billing cycles for mydala deals

Address:Pune, Maharashtra

Vodafone has bee deducting Rs 99 for 2 consecutive months under section mydala deals and when raised a call for complaint, they simply say that it was due to my downloads but I have never downloaded or even visited that site. I got 2 sms saying i purchased some voucher for visit to singapore from mydala but I have no idea about it!! This is absolute fraud and the customer care isn't responding well too. I have bared loss of Rs200 so far and they are not even aying that next billing cycle owards thos will not happen. How do I stop this deduction from my next billing cycle?
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Jan 12, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2014
Vodafone India Customer Care's response
Hi somantrupti,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1qlOmu8

Regards,
Vodafone India
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