Vodafone India — Vodafone is cheating with Wrong bill | |||
Dear Sir/madam, I need your help as Vofafone is cheating me with wrong amount and is not giving me the detail of the usage for the amount they are asking me to pay. Also, the height of the matter is that they have shut down the services of my other phone on which I had not due at all. I would request you to please give me guidance on this matter. Regards Sachin Kumar From: appellate.[protected]@vodafone.com [mailto:appellate.[protected]@vodafone.com] Sent: 03 September 2015 12:52 To: Kumar, Sachin (UK) Subject: Re: CONILIATION NOTICE Dear Mr. Sachin, Thank you for your email dated 02/09/2015 regarding services issue query for your mobile numbers [protected] and [protected]. We sincerely regret the inconvenience caused to you. We would like to confirm you that as per our records the services of your Vodafone mobile number [protected] are already suspended on a temporary basis due to non-payment on your another Vodafone number [protected] of your Vodafone bills from 20-APR-15. As per our records the current bill outstanding amount due on your Vodafone mobile number [protected] is Rs. 2925.07. Hence, we would request you to kindly send us the confirmation e-mail regarding the activation of services on [protected], post clear the outstanding amount due on your Vodafone mobile number [protected] so that we can process your request and assist you in the best possible manner. Further, we would like to inform that as per the process national portability is not possible on inactive account. Further, if you wish to deactivate your Vodafone number kindly confirm us. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help Amit Appellate Office Vodafone Delhi Contact numbers: Was this information helpful? | |||
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