[Resolved]  Vodafone India — Vodafone Online recharge not successful - Amount Deducted from Bank Account

Address:New Delhi, Delhi

Yesterday On April 22, 2014 at 00:05 AM, I went to Vodafone website for prepaid recharge of Rs 95/- . However your billdesk site continue showing payment in progress and later after 5 minutes showed page cannot be displayed. I selected my Stanc Debit card and RS 95 amount deducted from my Standard chartered account. Please refund the amount on my standard chartered bank as recharge was not done.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Vodafone number was – [protected], Amount Refund Request – RS 95 Below from bank account transaction summary - PURCHASE AT VODAFONE_BD 00:05:52/30489 INR 95.00 Please call me at [protected] for further details if any. Thanks Deepak [protected]
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Jan 6, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2014
Vodafone India Customer Care's response
Hello Dgehani,

We request you to kindly forward the screenshot of bank statement at nodal.[protected]@vodafone.com as you have not received any transaction id. Your Service Request number:[protected].

Regards,
Vodafone
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