[Resolved]  Vodafone India — Vodafone plan changed without taking my consent

Address:

New Delhi, Delhi

My Vodafone plan has been changed from VG_M&G_MV_TechM299 to ST_CR_MV_E_Talk_349 w.e.f 17th Nov without taking my consent (Which I have noticed only when I was looking for all the services details fromVodafone.in when all my services viz Vodafone mobile Connect Services, Vodafone live services, IPhone services etc has been deactivated on 4th Dec 2014). I have sent many mails to corporatecare.[protected]@vodafone.com from my registered/official mail id however not getting any resolution except new interaction reference number. Every time I receive call from customer care executive and after listening actual complaint they always tell me that they will discuss it with their senior and revert me but I never get's call again except new mail with new reference number. Please note that since Nov 2012 I am using corporate plan VG_M&G_MV_TechM299 and I was able to use mobile Connect Services without any issue. Request you to please help me to RESTORE my ACTUAL PLAN i.e VG_M&G_MV_TechM299 and relevant mobile services? My mobile number is [protected].Please advise if you need any other information. My first request reference number[protected] which yet to be resolved. Regards, Tauqueer Ahmad