Vodafone India — Vodafone Postpaid Bill Issue

Address:

New Delhi, Delhi

Hi, I am connected with Vodafone since last 2.5 Years, but it just two months have past that i have converted my number to Postpaid. On 22 Dec my number converted to Postpaid, my monthly rental was of Rs. 199 and i have also requested Vodafone for tariff plan of Rs. 199. On 20th Jan when my bill generated request vodafone to change my plan from 199 to 375 combo plan of rental and tariff. But now when i got my bill for the 20jan to 19 feb bill cycle, what i see is vodafone have also charged Rs. 199 of monthly tariff. Why? It should not be charged because vodafone havn't informed me about this. When i have changed my plan and within the bill cycle of Dec - Jan, Than it should not be charged. I am ready to pay my bill, i want to stay connected with vodafone. But vodafone need to remove this 199 charges from this billing cycle. Customer care executive says that 199 tariff plan is fixed rental plan, you need to pay this amount. But why i need to pay this when on time i have changed my plan and i wans not even aware that this 199 tariff plan is fixed monthly plan, vodafone have never messaged me about this plan. So its my humble request to you people.Please check all the information and remove this 199 from this billing cycle.. Kindly do the needful.