Vodafone India — Vodafone services | |||||
Dear sir I am dheerendra kumar mishra my postpaid number [protected] but today my outgoing call close i have call customer care but not good response against my problem i have[protected] live chat to vodafone he saya me not any issue kindly solve my problem earliest.On time verification completed . And attached conversation live chat. Good afternoon! I am vidhya. How may i help you? Vidhya Hai! How may i assist you? Vidhya kindly confirm if you are still online? Dheerendra:sir i have deposited my postpaid number [protected] and exceutive come and verified but received message tomorrow verification not completed Dheerendra:yes Dheerendra:all documents submitted Vidhya Sure! I’ll help you with this Vidhya Are you inquiring for the same number: [protected]? Dheerendra:yes Vidhyaplease confirm, our executive came there for physical verification. Dheerendra:yes Vidhyadear vodafone customer, We were unable to complete the verification for your new number [protected] please call 199 for more details and help us serve you better. Dheerendra:he capture my photo for verification Vidhyathis is the details mentioned in your account, sir. Dheerendra:yes Vidhyathere is no issue in that, sir. Vidhyathey will come by tomorrow to verify your address, sir. Vidhyaand no issues will happen in your account for this, sir. Dheerendra:actually mam why send these message in numbers Dheerendra:in message upseted mind why already veryfing details Vidhyatoday only they taken your photo, sir. They have to check your proof of identity along with your photo, sir. So only you got the message as verfication not completed. Vidhyawhen they checked the details and verified. You will get a message for that, sir. Vidhyathat your verification is completed, sir. Dheerendra:it reason exceutive resposibility mam Vidhyayes, sir. Once he verified all the documents along with your photo. Vidhyayou will get message as verification completed, sir. Dheerendra:please send a message mam Dheerendra:thainks for support mam Vidhyasure, sir. Once executive verified all the documents along with your photo. You will get message, sir. Today connect live chat Winsonthank you for given your valuable information. Winsonplease be online sir. I will check. Winsonthank you for waiting sir. Dheerendra:omsir Winsonyour number is activated sir. Dheerendra:sorry ok sir Dheerendra:thainku so much give me confermation message my number sir Winsonsorry sir. May i know can you make a call? Dheerendra:check sir Winsonokay. Dheerendra:no sir message is outgoing call barraged Dheerendra:call not connected sir please sir Winsonplease be online sir. I will check. Dheerendra:ok sir Dheerendra:sir you online Winsonplease be online sir. Dheerendra:ok sir Dheerendra:are you required ihav provided soft copy my identity proof as pan card aadhar card Fist he says your number activated some he says go to store actualy sir store two going not possibile two three days kindly request to please solve my problem sir. Regards Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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