Vodafone India — Vodafone services

Address:New Delhi, Delhi, 110007
Website:www.vodafone.in

Dear sir
I am dheerendra kumar mishra my postpaid number [protected] but today my outgoing call close i have call customer care but not good response against my problem i have[protected] live chat to vodafone he saya me not any issue kindly solve my problem earliest.On time verification completed .
And attached conversation live chat.
Good afternoon! I am vidhya. How may i help you?


Vidhya

Hai! How may i assist you?


Vidhya kindly confirm if you are still online?


Dheerendra:sir i have deposited my postpaid number [protected] and exceutive come and verified but received message tomorrow verification not completed
Dheerendra:yes
Dheerendra:all documents submitted
Vidhya
Sure! I’ll help you with this

Vidhya
Are you inquiring for the same number: [protected]?

Dheerendra:yes
Vidhyaplease confirm, our executive came there for physical verification.
Dheerendra:yes
Vidhyadear vodafone customer,
We were unable to complete the verification for your new number [protected] please call 199 for more details and help us serve you better.
Dheerendra:he capture my photo for verification
Vidhyathis is the details mentioned in your account, sir.
Dheerendra:yes
Vidhyathere is no issue in that, sir.
Vidhyathey will come by tomorrow to verify your address, sir.
Vidhyaand no issues will happen in your account for this, sir.
Dheerendra:actually mam why send these message in numbers
Dheerendra:in message upseted mind why already veryfing details
Vidhyatoday only they taken your photo, sir. They have to check your proof of identity along with your photo, sir. So only you got the message as verfication not completed.
Vidhyawhen they checked the details and verified. You will get a message for that, sir.
Vidhyathat your verification is completed, sir.
Dheerendra:it reason exceutive resposibility mam
Vidhyayes, sir. Once he verified all the documents along with your photo.
Vidhyayou will get message as verification completed, sir.
Dheerendra:please send a message mam
Dheerendra:thainks for support mam
Vidhyasure, sir. Once executive verified all the documents along with your photo. You will get message, sir.
Today connect live chat
Winsonthank you for given your valuable information.
Winsonplease be online sir. I will check.
Winsonthank you for waiting sir.
Dheerendra:omsir
Winsonyour number is activated sir.
Dheerendra:sorry ok sir
Dheerendra:thainku so much give me confermation message my number sir
Winsonsorry sir. May i know can you make a call?
Dheerendra:check sir
Winsonokay.
Dheerendra:no sir message is outgoing call barraged
Dheerendra:call not connected sir please sir
Winsonplease be online sir. I will check.
Dheerendra:ok sir
Dheerendra:sir you online
Winsonplease be online sir.
Dheerendra:ok sir
Dheerendra:are you required ihav provided soft copy my identity proof as pan card aadhar card
Fist he says your number activated some he says go to store actualy sir store two going not possibile two three days kindly request to please solve my problem sir.
Regards
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Vodafone India customer support has been notified about the posted complaint.
May 03, 2016
Updated by Aarti11*
Sir my complaint is not solve till date
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