Vodafone India — Vodafone using my ID, wrong pic & sign without verification- [protected], complaint[protected]

Address:

Gurgaon, Haryana

Mam/Sir, this is to inform you that a number [protected] has been started under my name on basis of only an ID (which i have no idea how got to vodafone, may be its a work of some vodafone insider) and without any verification and wrong photo and signatures. And now vodafone is blaming me for the unbilled amount of rs13103 for a number(connection) which is not mine and they are calling me again and again daily. Vodafone executive has already come to my home and my sister has verified to him that the photo and sign. are clearly not mine and the connection is fake but still no step is been taken by Vodafone to solve this issue and now they have blocked my outgoing calls and data on my current number [protected] which is also of vodafone postpaid, stating 'no payment of bill' whereas i have already paid for the number [protected], but Vodafone is blaming me for the number [protected] and is blocking my Professional number [protected] due to which my business is getting affected as it is my official number and number on visiting cards and i am running a business hence i require to call many people from this number. Vodafone is literally harassing me by calling me again and again blaming me for a bill of a number which is not mine and blocking my official number, also coming to home without calling and stating that i have not paid my bill even when they have wrong photo and sign on the documents. I have gone to Vodafone centre in Ansal Plaza mall - Palam Vihar and they have filed the complaint of request no[protected] and they said that my outgoing will be open i couple of hours but nothing is being done even after all this. Kindly look into this matter and take some action on priority basis. Regards Shobhit kumar verma [protected]