Vodafone India — Vodafone - wapvilla_ppd and hello1_tvallsouth_ download charges | |||
I am using vodafone postpaid for last 18-19 months. This is the third time they charged me Rs. 49/- and 30/- for some wapvilla_ppd and hello1_tvallsouth_ download charges. While the last two time they reverted it (after repeated calls and emails though) this time they are refusing it. Customer care people have declined to lodge any complaint. It's the height of cheating from a big company like Vodafone. Sick of vodafone. Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
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First thing is I did not download any such crap. Even if I did, why it didn't ask me for pay through credit/debit card or from net banking? and how come it just got added into my mobile bill ??
When it was downloaded, why wasn't I informed via SMS ??
Why it shows on the internet that it's nothing but fraudulent charges from vodafone. :@
Also you can see in my bill itself, I have been charged wrongly for the same thing last month as well. When you adjusted it that time (in this bill) why not this time?
Most irritating thing, why it's happening again and again every month even with corporate customer? Do you want us to leave vodafone, as it seems this is the only option available.