[Resolved]  Vodafone India — Vodafone Wrongly charging amount for usage charges.

Address:

Pune, Maharashtra

I am using Vodafone connection from 3-4 years, from this i am very frustrated for this unwanted reduction. I have charged Rs. 49 for Internet usage charges in my pos paid bill in August (22/08/2014-08:57:45). Today When I asked to Vodafone they said I have downloaded wapvilla_ppd from Vodafone mobile connect hence charged this amount, but till date i have not download that's like application on my windows phone. Also i have checked my download history. And till date i doesn't received any notification on wapvilla_ppd. When I googled there was no crap coming up for this app. So please look into this matter and give me back my reduced amount ASAP. I want to ask some questions to Vodafone:- 1. How they can charging amount without any clarification as well as notification. 2. When i ask to Vodafone why they can't proper justification for this amount reduction. 3. Why customer care have no idea how to stop or what type of download it is. Regards, Jotiram Mane [protected] / [protected]