[Resolved]  Vodafone India — waive of amount of telephone no. [protected]

Address:

Chandigarh, Chandigarh

your plan from pre pade to post paid. They said 400 msg are free and vodafone corporate nos, are free and calls for some minutes are free. Sir I use only this no. for 2 months now vodafone give me the bill of Rs. 1590/- and 1350 approximately plus for 2 months. From last week I regularly visit to vodafone office for change my no. in pre paid but they said first you clear your bill. But sir this is too much amount I cannot pay them When I enquire my bill they told me that you use messages from this no. Sir tell me how it is possible I use too much messages from the phone. I request them to waive off my amount. But they not agree. So I request you please do the needful. Madhu # 1070, Sector-28-B, Chandigarh. Dated. 14.11.2014 Respected sir I have already submitted above said complaint but till date no action will be taken. They already suspended my services from that phone on dated 17th. Nov. 2014 evening. Now I also uses prepaid telephone of vodaphone vide number [protected], But now vodafone members telephone me regularly about my previous number [protected] for payment, I told them that my paymen is bogus sort out my problem it is not possible a consumer send so much messages, consumer is not free for that. But know they threat me that pay the amount of that phone otherwise they also suspend the services of my present phone which I am using [protected]. Sir please instruct them they solve my problem otherwise not rang me up again and again. They are harrassing me unnecessary. Thank u. Dated. 18.11.2014