Vodafone India — wrong bill generated and company has stopped services of another CUG nos without infomring me

Address:

Ahmedabad, Gujarat

I have been using my vodafone no [protected] since last more than 8 years. Myself Ranjan Chauhan and I am working in Bank of Baroda as Manager and having post paid CUG connections. I was having 2 CUG Bank of Baroda post paid connections. One number is [protected] and another is [protected] . I was having Internet Data Plan of Rs. 199/- in [protected] and no [protected] was not in so much use. Moreover I am having WIFI connection in my branch. So I was having least use of Internet in my [protected] number and [protected] was not in use for Internet at all. Bill of [protected] was coming Rs. 111/- every month. 99 monthly rental and S.Tax i.e. Rs. 111. In the months of sept and oct 2014 bill came of Rs. 2537.44. Now showing overdue of Rs. 2458.45/-.this was wrong bill and i complained frequently with vodafone customer care and at vodafone store Gurukul ahmedabad. But nobody was attended my request to rectify the same bill which was wrongly drawn to my this number.I am not using Internet on that number. In past also this kind of error happened and your company has reversed the wrong amount of bill at Palanpur Vodafone Store.But here at Ahmedabad no body has attended my request and they misbehaved with me. Moreover frequently they are calling to pay this overdue and I have to repeat all this all the time to all of them. So ridiculous al these. Extremely poor your service is. I gave written application to cancel that number at vodafone store at gurukul Ahmedabad and I mentioned the reason for that in my application as wrong bill generated. But your company has cancelled my another CUG nos [protected] and [protected] without informing me on 10/01/2015 and put me in difficult situation.I have purchased new CUG no [protected] in place of [protected] and this no also your company has deactivated. Due to your these kind of bad services and harassment, sudden deactivation of my nos without informing me, at that time i was unable to contact anybody in need o[censored]rgent because all that your company did without informing me and your company sent message that they stopped services of my these numbers as per my request. Your company cant do this, not fair. This is cheating.Now outgoing and incoming both are restricted on my these two nos. And meanwhile MCI has been also activated on my no [protected] without my concern. I could nt sent msg to stop that service due to no outgoing service. I am supposed to receive so much important phone calls and verification codes on my number [protected]. But due to your fault I have to suffer. Let me clear that if you will not provide solution and if you will not activate service of my nos of [protected] and [protected], I will complain to TRAI tomorrow. You can contact me on my branch land line no[protected]/230530.