Vodafone India — Wrongful deduction of Balance

Address:Jhunjhunu, Rajasthan

1. Rs. 49.00 : DNLD-SHOTFORMATS_99VALUEPACK_49-SHOTFORMAT 2. Rs. 99.00: DNLD-D2C_NDTV_VALUEPK_99-NDTV These two charges were deducted from my phone despite no initiation or confirmation of the same. On contacting customer care they refused to lodge a complaint.
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Vodafone India customer support has been notified about the posted complaint.
Jan 26, 2015
Updated by jmishra92
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Vodafone activated hotshots ( don’t know what the hell that is) on my number on 22 march 2015 at 9:04 pm and deducted ₹90 from my account. When I talked to customer care they rudely refused me for the refund and when I wanted to register my complaint they put me on hold. When I searched internet about such incident which I faced, what I found was there were innumerable number of balance reduction complaints against vodafone. I think vodafone have tie up with some fraud websites.
mobile no. [protected]

After consulting to senior customer care Vodafone refund my ₹90..

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