[Resolved]  Vodafone India — Wrongly deducting my balance

Address:Bangalore, Karnataka

My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not got any message, when I called to customer care they just say I have clicked some link and balance got deducted but they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without knowing what app I have downloaded, please help in refunding my money, This month I had started using 3g and had recharged for 500rs, but here after I have decided not to recharge money and just use it for only incoming calls and message. And also I dont know how can people trust there Mpaisa.
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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