Vodafone India — Wrongly detect my balance

Address:	New Delhi, Delhi
Website:	www.vodafone.in

I have a roaming pack on my vodafone number for free incoming calls during in roaming up West, bihar and jharkhand Rs 21 and its validity till 27 feb 2016. My home network is Delhi NCR. Few days back when I am in roaming and also have this roaming pack. When I received incoming calls my main balance still detect. I called customer care number and he suggest me that to take your network setting on vodafone. So till that day I always set my network setting on manual mode on vodafone. Today on 13 feb 2016 when I received a call in roaming again my balance detect by vodafone even I m on vodafone manual network setting. And when I called to customer care he said that You are not on vodafone network and manual setting and again I checked but is still on manual setting on vodafone. So its second time when they wrongly detect my balance.. Please do the needful. Thanx