Vodafone — Misguided by Customer care executive | |||
I called to Vodafone customer care regarding my mobile number issues. I am using a Vodafone postpaid connection and applied to connect with a free number but customer care executive told me that this facility is not available with your existing Vodafone plan. I have applied before 2 weeks than customer care executive told me that we have registered a number and it will be work after 48 hours and you will get a confirmation call but i didn't get any call by next one week and was awaiting to use my phone when i call to customer to get my confirmation that i can use calling registered number than customer care executive told me that this facility is not available with your existing Vodafone plan and we can't activate it now but after few minutes i connected my call again with Vodafone customer care and they listen politely and resolved my issue and provide me activation confirmation that we have activated this facility on your number. I requested you to fire this customer care executed who did misguided me and try to do out from Vodafone because after listening his work i was not interested to continue with Vodafone and was trying to switch with other network provider. I got details of this customer care executive Name: Priya Customer ID: 339215 Thanks, Anshul Sharma Number: [protected] Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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