Vodafone — more deductions then shown in the tariff

Address:

New Delhi, Delhi

I spend Rs.45 for reduced calls and thereafter Rs.33 for further reduction in the normal Vodafone to any other phone. But only few minutes ago I made a call and my charges were more than 45p per minute as was promised to me on getting it recharged for Rs.33/-. Why such deductions are made. I was not being allowed to lodge the complaint on [protected] and instead in spite of my providing the in-put it was being disconnected.