[Resolved] Vodafone Mumbai — Unprofessional, unethical and unnecessary harassment | |||
On[protected] at around 13:24 pm I have received one SMS from Vodafone informing me that my Postpaid Plan "GE-275" has been changed by Vodafone India without my written or Oral Request which is not only shocking but also amounts to breach of trust by Vodafone India and its Management and Executives. How can Vodafone arbitrarily and on its own change my Plan ?? Its been around 6 years and I have been paying Vodafone Bills on time. But in response all I am getting is "Change of Plan" which I am not interested in at all. If Vodafone is not interested in retaining long-time customers than please inform me in writing and I will happily change to Airtel who have been calling me several times every week and they will give me the same plan with the same number. Just by launching new advertisement, does Vodafone India think that they can market an brand-build Vodafone India as "the best postpaid" ?? If you do not correct the mistake immediately then I will be forced to take legal steps at your costs, risks and consequences, which please note. Awaiting your response, Namitabh Kothari Advocate, Mumbai [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
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