[Resolved]  Vodafone Mumbai — Unprofessional, unethical and unnecessary harassment

Address:Mumbai City, Maharashtra

On[protected] at around 13:24 pm I have received one SMS from Vodafone
informing me that my Postpaid Plan "GE-275" has been changed by
Vodafone India without my written or Oral Request which is not only
shocking but also amounts to breach of trust by Vodafone India and its
Management and Executives.

How can Vodafone arbitrarily and on its own change my Plan ??

Its been around 6 years and I have been paying Vodafone Bills on time.

But in response all I am getting is "Change of Plan" which I am not
interested in at all.

If Vodafone is not interested in retaining long-time customers than
please inform me in writing and I will happily change to Airtel who
have been calling me several times every week and they will give me
the same plan with the same number.

Just by launching new advertisement, does Vodafone India think that
they can market an brand-build Vodafone India as "the best postpaid"
??

If you do not correct the mistake immediately then I will be forced to
take legal steps at your costs, risks and consequences, which please
note.

Awaiting your response,
Namitabh Kothari
Advocate, Mumbai
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information