[Resolved] Vodafone — Network issues not being rectified | |||
Sir, I am a customer of Vodafone India network. My mobile number is [protected] I have been complaining to the customer care about their bad network on my home. At first there was no issue. But after their upgrade from 2g to 2.5g I can’t use internet or make calls indoor. I have registered various complaints on the same issue for the past 1 years but they are not caring to rectify it. They say they have rectified it but nothing is seen in practical. Please take necessary actions. Yours faithfully, Alok Raj Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Vodafone customer support has been notified about the posted complaint. Verified Support Oct 29, 2013 Vodafone India Customer Care's response Hello Alok, Please share a suitable time between 9AM and 6PM to contact you as no one answered our call on your number. Regards, Vodafone Customer Care. Verified Support Oct 31, 2013 Vodafone India Customer Care's response Hello Alok, We appreciate your time on the call. As conveyed, the given has low indoor coverage. However, the network team is checking if optimization is possible for the present site. We will keep you posted on that. We appreciate your kind co-operation. Regards, Vodafone Customer Care, Kerala Verified Support Nov 04, 2013 Vodafone India Customer Care's response Hello Alok, We wish to inform you that our network team is working on your concern and will get back to you soon with an update. Regards, Vodafone Customer Care, Kerala Verified Support Nov 06, 2013 Vodafone India Customer Care's response Hello Alok, Please be informed, we are awaiting for a feedback from our concerned team. Once we get a revert; will update you accordingly. Regards, Vodafone Customer Care, Kerala Verified Support Nov 13, 2013 Vodafone India Customer Care's response Hello Alok, We truly regret the inconvenience caused to you. Please note that the network team visited your location. We have observed that the area has low indoor coverage due to bad terrain. We have optimized the nearby site to the maximum possible limit. However, we do not see an improvement in the signal level. Regards, Vodafone Customer Care, Kerala | |||
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stillnow the compliant has not been rectifed...
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